Help Center

All about Brybe & a bit more...

Account

Account Settings

Where can I manage my profile info?

This information can be managed in the dashboard. Account settings -> General settings This is where you are able to manage your profile general data such as full name and username, description, location, language, your categories and specialization.

Where can I set the default role?

Please, proceed to the dashboard page "Control Pannel" and click the toggle "Default Role". Then follow the instructions.

How to switch between the roles?

You may find role switchers right in the header drop-down menu. To call out the menu, click on the tiny little arrow near your profile avatar, in the upper right corner of the page.

How to delete a role?

In order a role, please, proceed to the dashboard page "Account Settings" - "General Settings" and click the button "Remove Account" at the bottom of the page. The choose the option "Delete the Role" in the popped up window.

How to delete my account?

In order a role, please, proceed to the dashboard page "Account Settings" - "General Settings" and click the button "Remove Account" at the bottom of the page. The choose the option "Delete the Account" in the popped up window.

Security

Where can I change my email address?

Please, proceed to the dashboard page "Security" and click the button "Change Email". Then follow the instructions.

Where can I change my mobile number?

Please, proceed to the dashboard page "Security" and click the button "Change Number". Then follow the instructions.

Where can I change the password?

Please, proceed to the dashboard page "Security" and . Then follow the instructions.

Wallet and Billing

How to add a bank card to my wallet?

In order to add a bank card to your Brybe account, click the button "Add funds" in the drop-down header menu, or the button "Deposit" on the dashboard page "Wallet and Billing" - "My Wallet". On the popped up window click the checkmark "Pay with a new card", fill out the bank card information and then click the checkmark "Save for future payments". Make a deposit of at least $10 and you're all set.

How to add a paypal account?

Please, proceed to the dashboard page "Wallet and Billing" - "My Wallet", choose the option "My PayPal" and then click the button "+ Add".

How to add a Stripe account?

Please, proceed to the dashboard page "Wallet and Billing" - "My Wallet", choose the option "My Stripe" and then click the button "+ Add".

How to transfer money between accounts?

You may transfer your money from the Influencer/Freelancer roles to your role of the Buyer. To do so, switch to your Buyer role and click the button "Deposit" on the dashboard page "Wallet and Billing" - "My Wallet". In the popped-up window, select the option "Brybe Balance" and choose the available role to request the money from.

How to withdraw money?

Please, proceed to the dashboard page "Wallet and Billin" - "My Wallet" and click the button "Withdraw". You may withdraw your money to a Stripe, or a PayPal account.

Where to find a receipt for a purchase?

All the receipts for the transactions you make on Brybe can be found on the dashboard page "Wallet and Billing" - "Billing History".

Where to find an order invoice?

To see the invoice for the specific order, please, proceed to the page of this order, and click the button "View Invoice" in the block of specification, at the top of the page.

Do you still have questions?

Our support agents are ready with the answers.